I entered the wrong shipping address—what should I do?

How to Update Your Shipping Address

Please first review the shipping address listed in your order confirmation email.

  • If your order hasn’t shipped yet:
    No worries! Simply email us your correct address as soon as possible, and we’ll update it for you before dispatch.

  • If your order has already shipped:
    Unfortunately, once the package is in transit, we’re unable to change the delivery address. We recommend keeping an eye on the tracking updates — in some cases, you may be able to retrieve your parcel from your local post office once it arrives.

👉 To request an address change, please contact us at support@lunaura.store within 24 hours of placing your order.